Item Ownership

The items on StockHub are owned by the respective rights holders. We do not provide any image or graphics license. Users must understand that we are not providing any type of license or other certificates. Users do not have the rights to resell any files or graphics. If this is detected, StockHub is not responsible for that.

Downloading and Registering Items

• No ownership: By downloading or registering an item, you're not acquiring ownership of the item itself, only the license to use that item. Items are subject to specific terms of use, as set out in the license terms.
• Support: We do our best to ensure that items are of high quality. However, please contact us during working hours for better support.

Third-Party Products and Services

As a subscriber, you may also have access to, or be eligible for, special offers in relation to products and services provided by our partnered suppliers ("Third Party Offers"). Information about Third Party Offers will be published on our website. You have no obligation to redeem any Third Party Offer. However, if you choose to do so, you will be buying the relevant product and/or service from the supplier, not from us. The redemption of a Third Party Offer is subject to terms and conditions set by our partners. You should read and agree to the applicable terms and conditions before redeeming any Third Party Offer.

Refunds and Cancellations

• Non-Refundable: We will NOT REFUND if the money is already spent.
• Duplicate Downloads: We will NOT REFUND if the same file was downloaded twice.
• Technical Issues: We will NOT REFUND in case of technical or internet connection issues.
• Nature of Digital Content: Given the nature of digital content, we do not generally offer a refund on purchased points unless the balance remains unused. If we decide to issue a refund, it will generally be done using the same manner used to make the purchase.
• No Obligation: There is generally no obligation to provide a refund or credit in situations like buying points by mistake, lacking sufficient expertise to use the items, or asking for goodwill.
• Error Handling: If you experience an error during download and payment is successfully made, we will issue a refund within 3-5 working days.

Shipping Policy

We do not provide any shipping services. We deliver your digital files via email, WhatsApp, or other digital platforms.

PRIVACY POLICY

This policy sets out how we handle your personal information if you're a StockHub user or visitor to our sites. It applies across StockHub (the "Sites").

Who We Are

When we say 'we', 'us', or 'StockHub', it's because that's who we are, and we own and run the sites. If we say 'policy', we're talking about this privacy policy. If we say 'user terms', we're talking about the rules for using each of the sites.

The Type of Personal Information We Collect

We collect certain personal information about visitors and users of our sites. The most common types of information we collect include user names, member names, email addresses, IP addresses, other contact details, survey responses, photos, payment information (such as payment agent details), transactional details, content you direct us to make available on our sites (such as item descriptions), your actions on our sites (including any selections or inputs into items), and web and email analytics data. We also collect personal information from job applications (such as your CV, application form, cover letter, and interview notes).

How We Collect Personal Information

We collect personal information directly when you provide it to us, automatically as you navigate through the sites, or through other people when you use services associated with the sites. We collect your personal information when you provide it to us when you complete membership registration, buy or provide items or services on our sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.