Frequently Asked Questions (FAQs)
Find quick answers to common questions about Stock Hub’s tokens, file downloads, account usage, and more. Simplify your experience with our easy-to-use platform.
Token is the unit used to download images on Stock Hub.
No! Tokens will never expire.
If you download from Download History, you will not be charged any tokens. However, if you download from Get File Info, a token will be charged.
Yes! The system does not prohibit account sharing.
Stock Hub supports getting files in the largest format that the stock website provides. For example, if Shutterstock provides EPS files, Stock Hub will also provide EPS files for you.
Yes! Currently, Stock Hub supports Shutterstock HD and 4K videos, as well as many videos on other stock sites such as iStockphoto.
Purchasing and downloading files is completely automatic and takes only a few seconds with 2 clicks.
You can access the "Download History" section on the left menu bar. There, you can re-download files you have previously purchased.
You can press Ctrl + S on Windows or Command + S on Mac to save the file to your computer.
Currently, the system supports topping up points via UPI. Kindly contact: +91 7016107736
You can wait a bit more or access the "Download History" section on the left menu bar. There, you can re-download files you have previously purchased.